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How to Use OX App Suite

OX App Suite offers professional, reliable email with many features at an affordable price....
Where should I point my MX Records?

Below is a list of all the OX MX records information. All have the same priority, we recommend...
What SPF records should I use?

Below are the SPF records you will need to set to have your email work with OX....
How do I add an alias?

In 2022, we added support for email aliases to OX App Suite feature. Create an Email Alias...
What is an email alias?

Functionally, aliases are additional mail addresses for a single mailbox. OX App Suite will...
How to Add or Upgrade Additional OX Suite Mailboxes

After you purchase OX App Suite or OX App Suite + Productivity, it appears in the Client Area...
How to setup email on my computer or phone

Login to your email here: https://us.appsuite.cloud/appsuite/ Click the circle (either...
How to setup calendaring and address book on my computer or phone

Login to your email here: https://us.appsuite.cloud/appsuite/ Click the circle (either...
Setup email on Windows PCs

To setup email on Outlook 2016:   Click on the Start Menu (or press the Windows key) and then...
Setup email on a Mac

To setup email on Apple Mail: Launch Mail. If Mail is not in your dock, Command (⌘) +...
Server settings for any device

Email Inbound Servers Type Server Address Port Username Password IMAP...
Migration Tool

Getting Started This tool lets you migrate email. Click here for more about the Migration...
How can I add an email account from another provider so that I can see all of my emails in one place?

You can include accounts from many other email service providers within seconds: Login to...
I’m missing an email; how do I locate it?

Check Custom Folders First login to the OX App Suite via...
Mark or unmark an email as spam

As you report more spam, OX App Suite is better able to automatically mark similar messages as...
I accidentally deleted an email; how do I get it back?

When an email is deleted it is moved to your trash folder. To find a deleted email: Login to...
How can I create a new signature for my outgoing emails?

To setup signatures for outgoing emails: Login to the OX App Suite via...
How can I turn on my vacation notice?

To set up an automatic reply to your emails: login to the OX App Suite via...
How can I add new folders to structure my Inbox?

You can add subfolders to your email inbox to manage all your incoming emails: Login to the...
How can I move my emails to other folders?

First, login to the OX App Suite via https://us.appsuite.cloud/appsuite/. Select the email...
How can I search for specific emails?

First is to login to the OX App Suite via: https://us.appsuite.cloud/appsuite/ To search for...
How can I forward emails to a specific email address automatically?

ou can define an email address to send all incoming emails to automatically. First, login to...
How can I automatically save new email addresses?

OX App Suite allows you to automatically save new email addresses to the address book while...
How can I share files or folders with others?

To share a file or folder with internal or external contacts in Drive: First, log in to the OX...
Where can I find my documents?

First, login to the OX App Suite via https://us.appsuite.cloud/appsuite/ Click the dropdown tab...
How to do I save email attachments to OX Drive?

Login to the OX App Suite via https://us.appsuite.cloud/appsuite/ When you receive an...
Can I change the Login URL?

The Login URL https://us.appsuite.cloud/appsuite/ cannot be customized or branded. OX Mail and...
Can I choose where the OX App Suite data is hosted?

All OX Email and App Suite data is hosted in the Open-Xchange data center in the USA. It is not...
Mobile User Interface

Version 8.20.0 brings a completely new look and feel to your mobile device, including faster...